+ Which product will work best on my hair?

There are many factors you want to consider, starting with your hair’s porosity and going from there. We recommend doing a porosity test. Next we have a Gallery full of pictures from the #BesserTribe using or paring certain products to give you an idea on which products will work best for your hair. You can always email us to set up a virtual consultation and help you decide.

+ I have 4c hair, will these work for me?

As our founder says “We are such diverse people to have our hair fit into just 4 categories” We focus on your hair’s Porosity, Texture, Curl Pattern, Density, Thickness of your hair strand. All of these are VERY IMPORTANT when choosing the correct products for your hair and using them in the correct sequence. If you’re looking for a Heavier Cream then our Silky Mango Curl Quencher & Shea Butter & Aloe Humectant would be your go to’s if you need visuals please check out our Hair Gallery for Before & After pictures.

+ I have a relaxer,can I still use these products?

Of course you can, just keep in mind, our products are very concentrated so a little bit goes a long way.

+My Hair is fine and straight, will these products work for my hair?

Our Products were created to lock in Moisture and add hydration to Hair with texture, however you can still use our products just be very light handed with them. A little bit goes a long way. You can always use our Coconut Oil & Aloe Moisturizing Cream.

+ Help I'm experiencing "white balls" in my hair. What am I doing wrong?

Remember when it comes to your hair you ALWAYS want to establish your Hair's Porosity. If you have Low Porosity hair and you are not using some kind of heat source i.e. Greenhouse Method, Showercap, Hooded Dryer etc. Your Hair cutilcles will not be lifted and if they are not lifted, the product can not be absorbed into your hair properly which means there is no where for the product to go but sit on top of your hair which is why you could experience "What Balls' We reccomend you use a heat source for at least 10 minutes prior to proceeding with your product application for the most successful results. Please check out our CEO'S YouTube Channel @Simply Shay where she shows you different hair tutorials as well as provide you with the deeper knowledge about your hair and how to properly care for it. https://www.youtube.com/channel/UCDr_C-nKSUAiCNRmtG8NSHA

+ Can I be apart of the #BESSERTRIBE even if I haven’t ordered my product yet?

Yes, we’d love you to be apart of the tribe, where we will showcase easy styling options, answer questions and Deals! (who doesn’t love a GREAT DEAL?)

+ Do you offer Wholesale for Retailers?

Yes we do, click the downloadable order form below. You can email it to info@besserhair.com or fax it to 513.204.1669

+ What if I want to book a one-on one class with Shaneel?

You absolutely can! Please email us at info@besserhair.com to get set up.